Date requested: 2024-12-21 16:20:53
IP: 172.71.254.127

Legal Provisions of Use

Privacy Policy

2022-11-15 17:04:05

Responsible for data processing:

Lefe, with the email [email protected], is responsible for the processing of your personal data.

Purposes of treatment:

The personal data that we process through this page will only be used for the following purposes:

  • Communication with customers and clarification of doubts;
  • Processing requests for information and scheduling meetings;
  • Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
  • Processing invoices after a purchase is made;

Conservation Term:

We retain your data only for as long as is necessary for the purpose for which it was collected.

Consent:

By consenting to this privacy policy, you are giving permission to process your personal data specifically for identified and selected purposes. If consent is legally required for the processing of personal data, the data subject has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the processing carried out on the basis of the consent previously given or the subsequent processing of the same data, based on another legal basis, as in the case of a legal obligation to which the Lefe is subject. To withdraw your consent, you can contact us by letter or by e-mail [email protected]

User rights:

The user may exercise his rights of access, rectification, deletion, limitation, opposition and portability at any time, upon request by any of the following means:

  • E-mail: [email protected]
  • Through the private area's RGPD menu: click on the menu and choose the most appropriate option.

The holder may also file complaints about data processing with the National Data Protection Commission.

International data transfers:

Lefe, within the scope of the described purposes, may transfer your user data outside the territory of the European Economic Area (EEA). In these cases, it will strictly comply with the applicable legal provisions, namely the determination of the suitability of the country(ies) of destination with regard to the protection of personal data and the requirements applicable to such transfers.

Use of Cookies

Our policy on the use of cookies was created to inform you of how Lefe uses navigation data, or any other information we handle in relation to the access and use of websites and other multimedia content (advertising banners, emails, etc.) of Lefe, directly or through advertising content on other websites.

In addition, you can also consult information about your rights and how to exercise them.

This information is communicated in accordance with current regulations, namely under the terms of the European directive on the processing of personal data and the protection of privacy in the electronic communications sector (2002/58/EC), which provides that storage, retrieval and access to information on your terminal is authorized provided you have previously received details about the purposes of the processing of this information, in accordance with the General Data Protection Regulation (EU) 2016/679 ("RGPD"), and, under reservation of essential cookies, provided you have given us your consent.

1. The different cookies

Within the scope of this policy, the terms "cookies and other bookmarks" or "cookies" represent the set of bookmarks registered or read while browsing websites and other multimedia content of Lefe, in the European Union or Member States of the European Economic Area ( "EEE"). This includes http and “flash” cookies, web beacons, also called “invisible pixels” and “web bugs”, scripts or even the result of the footprint calculation in the case of “fingerprinting”. This policy applies whether or not cookies collect personal data.

What is a cookie file?

A cookie is a small piece of information that may be transmitted by websites through your browser. These cookies are kept on your terminal (computer, smartphone, tablet, etc.) when you visit certain websites. Cookies allow us to store and retrieve information about a user's browsing habits or their equipment and, based on this information, they can be used to recognize you.

The data obtained through these cookies may refer to the number of pages visited, the language chosen, the geographic location associated with the IP address from which access is made, the frequency of visits, the duration of visits, the browser or the type of terminal from which the visit is carried out.

What is a web beacon?

Also known as “pixel tag”, “invisible pixel”, “clear GIFs”, “web bugs”, a web beacon is a piece of autonomous code or an image present on certain pages to control and track traffic.

What is footprint calculation?

Footprint calculation or “fingerprinting” allows the creation of a unique machine username based on elements of its configuration for tracking purposes.

2. Cookies used on Lefe's websites

Generally speaking, there are different reasons why cookies are used.

(A) Certain cookies are necessary for the proper functioning of the websites of Lefe and allow access to them through essential features. These "essential cookies" have the sole purpose of allowing and facilitating communication by electronic means. Essential for the operation of the online communication service you request, they will be used to allow you to access your user session, show the page you want to consult in a format appropriate to your screen or allow the website to function optimally and facilitate navigation in order to:

  • Ensure the quality and safety of navigation on the website, namely during the ordering process for a product or service, or calculate the load time of the different elements of the page;
  • Keep the information entered in the fields provided for this purpose as soon as the user changes the page;
  • Allow the user to remain on the same "host" server for the duration of their session;
  • Redirect the user to the website of the chosen language or of the branch corresponding to the country from which he appears to be connected;
  • Manage peak loads;
  • Take into account the user's acceptance or refusal to analyze the data collected by the website.

According to the above mentioned regulations, the use of these cookies does not require your consent. However, you can block and/or delete them via your browser parameters. By performing this action, your user experience and the security of your browsing may be affected. In addition, some pages and features may be unavailable (Client Area, cart, etc.).

(B) Other cookies are needed to improve the browsing experience. "Enhancement cookies" allow:

  • Collect and analyze the behavior of visitors to our websites to improve their functioning (increasing the performance or visibility of pages, for example);
  • Provide value-added services to improve your user experience, such as virtual assistance solutions (“chatbot”), live chat (“livechat”), call button (“click-to-call”);
  • Offer greater protection to our websites by detecting abnormal activities, for example.

According to the regulations, they are used with your consent.

These cookies are not essential to the functioning of the website, but the refusal of these cookies may make it difficult or affect the use of these value-added services that improve your user experience.

(C) Other cookies are used to allow you to obtain Lefe offers related to your interests. "Advertising and personalization cookies" are intended to offer you content and offers tailored to your interests on the Lefe websites and to improve the relevance of our advertisements on our partner websites. By disabling these cookies, the offers and content we offer you will not be tailored to your preferences and therefore may be less relevant. According to the regulations, they are also used with your consent.

These cookies are not essential to the functioning of the website, but are necessary to propose offers related to your interests. They are also used so that you can get more adapted content:

  • Obtaining data relating to visits and use of the visited website;
  • Allowing the tracking of clicks made to the pages of the website in question;
  • Improving the relevance of digital campaigns;
  • Identifying website visitors from an advertising campaign on a third-party website.

(D) Other cookies allow you to share Lefe's content on social networks and other third-party websites (the "third-party cookies"). These cookies allow you to access and use from our website tools, software and platforms (such as social networks, video streaming solutions, etc.) proposed by third parties, and thus improve the conviviality of the website and promote the latter through sharing content from Lefe's websites to third-party platforms.

In this case, data relating to website visitors, their navigation or their actions relating to the content with which they interact are accessible through these third-party platforms. Lefe's websites include different social modules and pixels that allow you to request content from the different platforms that provide them. In this case, the platforms that provide these different modules are considered responsible for processing in the sense of the RGPD whenever they determine the purposes and methods of data processing, in accordance with their confidentiality policy. In this way, certain features of the website are based on services offered by these third parties and deposit cookies. Websites that provide these third-party cookies, application buttons or extensions can identify you thanks to this button, including when it is not used when browsing our website. According to the regulations, they are also used with your consent.

Thus, Lefe recommends that you consult the confidentiality policies of these third parties:

  • Facebook
  • Linkedin
  • Twitter
  • Youtube

Details of cookies used on Lefe's websites

3. Cookies and third-party media

Lefe's entities are present in different media (websites, social networks, etc.) managed by third parties, where they publish content or carry out campaigns that give rise to the presentation of advertising messages.

When you view or interact with Lefe's content or advertisements published on third-party media, such browsing information may be communicated to Lefe (namely through the use of pixels). Its purpose is to ensure the relevance of the contents and campaigns disseminated (for example, finding out if you have visited our website or viewed certain pages following an advertising campaign).

The dissemination of Lefe's advertising to third party media may be due to the fact that the cookies stored on your terminal (for example, a cookie stored during a previous visit to the Lefe's website) reflect a possible interest in Lefe's products and services.

Thus, when you visit third-party media, cookies may be installed on your terminal. For more information, see the applicable cookie usage policies.

4. How to manage these cookies?

According to the (EU) regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (the “RGPD”), the user's consent to the processing of his/her data can be formulated using appropriate parameters from a browser or other application.

  • Browser Parameters

Browsers offer various settings that allow users to express their choice regarding cookies. Regardless of their purpose, you can authorize, block or delete cookies placed on your terminal by configuring your browser options. For the most common browsers, you can get more information at the following links:

  • Internet Explorer
  • Safari
  • Chrome
  • Firefox

 

  • Bear in mind that there is a possibility that blocking cookie files will prevent or hinder navigation on the website or the provision of services made available on it. For more information, see the section above "Cookies used on Lefe's websites".
  • Management of cookie scripts, tags and banners

Lefe uses a solution called "tag management" that centralizes scripts and the collection of your consent according to practical methods that allow you to benefit from a comfortable and ergonomic solution. This allows you to manage the different functions that deposit cookies (ads, social buttons, videos or other modules inserted on the website pages) centralizing the collection of consent through the cookie banner.

5. Exercise your rights

In accordance with the legislation on the protection of personal data, you have a right of access, rectification, opposition, limitation and deletion in relation to your personal data. This right can be exercised in the reserved area at caom.pt login and in the RGPD menu.

If, after contacting us, you believe that your rights are not being respected, you can file a complaint with the competent data protection authority.

 

Note: this text was translated using the google translator. Legally, you must comply with the Portuguese version.